Full-Time/Part-time Positions

If you are interested in becoming a part of our team, complete the application form below. Applicants may drop off their application at either the box office location or email the completed application to apply@rivermuseum.org.

employment application

Annual Fund Manager (Full-time)

Department:  Development and Marketing         
Full-time/Part-time: Full-time    
Exempt/Non-Exempt: Non-Exempt
Reports to: VP of Development & Marketing
Staff reporting to this position: Occasional volunteers/interns
Location: National Mississippi River Museum & Aquarium
 

The National Mississippi River Museum & Aquarium is an outgrowth of the Dubuque County Historical Society (DCHS), which also operates the Mathias Ham Historic Site, is home to the National Rivers Hall of Fame, and supports a national outreach program called RiverWorks Discovery. Its mission is to inspire stewardship by creating educational experiences where history and rivers come alive. 

The Development & Marketing Department is seeking a detail-oriented strategist to lead our annual fund efforts. This entails developing and implementing strategy for direct mail and digital fundraising efforts, writing content for donor communications and cultivation efforts, and growing our overall donor base while strengthening our organization’s relationship with our donors. This individual is accountable for meeting annual fundraising goals for donors who contribute less than $10,000 annually.

Primary hours are 8 a.m. – 5 p.m. Monday through Friday, with limited and occasional evening or weekend hours required for member or donor events. An ideal candidate will have the opportunity to manage a work schedule that allows for work/life balance while achieving the goals set for the work required.

This is a full-time, permanent position. Salary is competitive and commensurate with experience. Benefits include vacation time, sick time, paid holidays, medical, dental, flex plan, and 403b retirement plan.

The Dubuque County Historical Society and its properties, the National Mississippi River Museum & Aquarium, and the Mathias Ham Historic Site are committed to embracing diversity, practicing equity, and ensuring accessibility and inclusion. We continually strive to achieve a welcoming environment in all our spaces, where our staff and community feel reflected and valued for their unique perspectives and backgrounds. DEAI values guide and impact all the decisions the museum makes, both internal and external.

Primary duties

Annual Fund Efforts  

  • Develop, implement, and monitor progress toward short- and long-term fundraising strategies and goals that aim to increase the number of donors, gifts, and gift size while maximizing donor retention – with special focus on annual donors.
  • Manage a detailed schedule of fundraising and direct marketing activities, ensuring appropriate review and proofing of all copy and mailing lists. Work closely in collaboration with the Development and Marketing team to meet deadlines and bring projects to fruition.
  • Write annual fund appeals and other donor communication pieces for stewardship and cultivation of our donors, working closely with other departments to identify story content and project outcomes—including coordination of an annual report. 
  • Plan and implement all digital fundraising campaigns under the direction of the VP of Development & Marketing and in coordination with marketing and other departments as necessary.

     

Event Planning

  • Plan and coordinate all details associated with the organization’s member/donor stewardship events (approximately three events annually). 
  • Attend DCHS events, exhibit openings, and public programs to support colleagues and engage with supporters as necessary. 
  • Assist in the solicitation of auction items for the organization’s major fundraising event. 
  • Attend community events as needed to network and meet with current donors.

 

Stewardship & Cultivation

  •  Oversee the organization’s giving societies in coordination with the VP of Development & Marketing, developing strategic donor recognition opportunities and communicating with donors to see these opportunities through to fruition. 
  • Assist in the writing and mailing of thank you letters and make thank you calls. 
  • Build and track annual donor pipelines through ongoing prospect research, cultivation, and solicitation efforts.

 

Additional duties

  • Assist in researching funding sources and trends.
  • Work with volunteers/interns as necessary. 
  • Assist in coordination of donor events, including fielding RSVPs. 
  • Conduct occasional research on behalf of the department to ensure the accuracy of our records. 
  • Update and follow designated tasks within the department at large to ensure progress toward deadlines. 
  • Utilize Altru (our ticketing, fundraising and membership software platform) database for proper documentation, entry, tracking, etc. 
  • Other duties as assigned.

 

Qualifications 

  • Excellent written and oral communication skills required
  • Demonstrated ability to create strategy in order to meet established goals
  • Strong attention to detail, proofreading, and organizational skills required
  • Excellent customer service skills required
  • A Bachelor’s degree in Communications, Marketing, Philanthropy, or related field is preferred
  • 1-3 years’ experience in fundraising preferred
  • Must be able to read, write, and speak the English language
  • Must maintain strict confidentiality of donor records and information
  • Must be able to perform any physical demands of job duties, either with or without reasonable accommodation
  • Final candidates will be subject to a reference and background check

How to apply
 

To learn more, visit www.rivermuseum.org/apply.  Apply by emailing your resume, cover letter, salary requirements, and references to apply@rivermuseum.org or by delivering them in person to 350 E. 3rd St., Dubuque, IA 52001.

Research suggests that women and individuals from underrepresented backgrounds often apply to jobs only if they meet 100% of the qualifications. We recognize that it is highly unlikely that any applicant can meet all the qualifications for a given role. Therefore, if you are drawn to this position and feel your strengths would be an asset to the organization, we highly encourage you to apply.

Box Office/Theater Associate (Part-time, seasonal)

Department: Guest Services
Full-time/Part-time: Part-time, seasonal
Exempt/Non-Exempt: Non-exempt
Reports to: Sales & Guest Services Department Managers
Staff reporting to this position: N/A
Location: National Mississippi River Museum & Aquarium
 

The National Mississippi River Museum & Aquarium is an outgrowth of the Dubuque County Historical Society, which also operates the Mathias Ham Historic Site, is home to the National Rivers Hall of Fame, and supports a national outreach program called RiverWorks Discovery.

Make guests’ experience special by being a friendly face of the Museum & Aquarium team. Box office/theater associates split their time between taking care of guest admission at our box office as well as working concessions and starting movies in our 3D/4D theater. An ideal candidate is someone with exceptional service skills, feels comfortable interacting with guests, delivers accurate information to guests, works well on a team, and positively portrays the organization. This position offers a flexible work schedule (no evenings after 5 p.m. required).

The Dubuque County Historical Society and its properties, the National Mississippi River Museum & Aquarium and Mathias Ham Historic Site, are committed to embracing diversity, practicing equity, and ensuring accessibility and inclusion. We continually strive to achieve a welcoming environment in all our spaces, where our staff and community feel reflected and valued for their unique perspectives and backgrounds. DEAI values guide and impact all the decisions the museum makes, both internal and external.

Primary duties
  • Work at the museum box offices and theater to assist guests in making purchases and answering questions about their visit
  • Sell concessions at the museum’s 3D/4D theater
  • Strive to create a positive guest experience for all visitors to the Museum & Aquarium
  • Be familiar with Museum & Aquarium exhibits, experiences, and operations Qualifications
     
Qualifications
  • Highly qualified candidates are preferred to have previous experience in customer service and/or cash handling, but not required.
  • Must be able to read, write, and speak the English language.
  • Must be able to perform any physical demands of job duties, either with or without reasonable accommodation. These demands may include periods of standing, reaching, kneeling, pushing, pulling, carrying, lifting, or moving objects 25 lbs. or less.
  • Final candidates will be subject to a reference and background check.
     
How to apply
 

To learn more, visit www.rivermuseum.org/apply. Apply by emailing your application or resume, cover letter, and references to apply@rivermuseum.org or by delivering them in person to 350 E. 3rd St., Dubuque, IA.

Research suggests that women and individuals from underrepresented backgrounds often apply to jobs only if they meet 100% of the qualifications. We recognize that it is highly unlikely that any applicant is able to meet all of the qualifications for a given role. Therefore, if you are drawn to this position and feel your strengths would be an asset to the organization, we highly encourage you to apply.

Educator (Part-time)

Department:  Education             
Full-time/Part-time: Part-time             
Exempt/Non-Exempt: Non-exempt
Reports to:  Director of Education
Staff reporting to this position: N/A
Location:  National Mississippi River Museum & Aquarium

The National Mississippi River Museum & Aquarium is an outgrowth of the Dubuque County Historical Society, which also operates the Mathias Ham Historic Site, is home to the National Rivers Hall of Fame, and supports a national outreach program called RiverWorks Discovery. Its mission is to inspire stewardship by creating educational experiences where history and rivers come alive.

Educators are primarily responsible for the presentation of engaging and inclusive educational programs. On-site and off-site programs highlight connections to the Mississippi River through history, conservation, and STEM topics, utilizing dynamic resources of the NMRMA campus to forge meaningful connections with all audiences. Some of these programs involve the use of live ambassador animals, requiring a degree of comfort around animals. In addition to regular interpretation on the floor, staff will assist with tours, youth camps, overnights, special events, birthday parties, school groups, outreach, and other areas. The specific assignments for each Educator on any given day will vary and are scheduled in advance whenever possible.

The Dubuque County Historical Society and its properties, the National Mississippi River Museum & Aquarium and Mathias Ham Historic Site, are committed to embracing diversity, practicing equity, and ensuring accessibility and inclusion. We continually strive to achieve a welcoming environment in all our spaces, where our staff and community feel reflected and valued for their unique perspectives and backgrounds. DEAI values guide and impact all the decisions the museum makes, both internal and external.

Primary duties
  • Present and create exceptional and dynamic guest experiences in formal and informal settings.
    • Develop and implement education programs, events, and activities for diverse audiences of all ages, including classes, camps, overnights, volunteer programs, tours, etc.
    • Incorporate small and medium sized live animals, biological specimens, and/or historical artifacts and replicas whenever possible.
    • Perform educational programs that include options such as: arts and crafts, live animals, games, activities, artifacts, props, etc.
  • Perform variable daily roles as assigned, including, but not limited to: MakerSpace, Boat Shop, Delta, W.M. Black dredge boat, Wet Lab, camps, overnights, outreach, and tours

 

Additional duties

  • Follow all protocols, procedures, and uphold the Education Department Code of Conduct
  • Remain comfortable, competent, and invested in history, conservation, and STEM topics to ensure redundancy and cross-training are in place
  • Attend mandatory, prescheduled training sessions
  • Maintain written records in accordance with established practice and policy
  • Keep all education areas clean, organized and hazard free, report maintenance needs, and perform minor maintenance tasks
  • Engage in continued learning about machinery, animals, plants, and artifacts in institutional collection

 

Qualifications

  • Relevant college course work, a Bachelor’s degree, or relevant experience with an emphasis on STEM fields including but not limited to engineering, computer science, graphic design, mathematics, biology, environmental science, ecology, history, anthropology, education, or a related field is encouraged but not required
  • Prior exposure to informal learning processes, preferably in an aquarium, zoo, nature center, historic site, or museum setting is beneficial
  • A personal email account and phone number are required for information exchange
  • Must be comfortable around the water, and indoors and outdoors in any weather
  • Must be able to read, write, and speak the English language
  • Must be able to perform any physical demands of job duties, either with or without reasonable accommodation
  • Final candidates will be subject to a reference and background check


How to apply

To learn more, visit www.rivermuseum.org/apply.  Apply by emailing your resume, cover letter, and references to apply@rivermuseum.org or by delivering them in person to 350 E. 3rd St., Dubuque, IA 52001.

Research suggests that women and individuals from underrepresented backgrounds often apply to jobs only if they meet 100% of the qualifications. We recognize that it is highly unlikely that any applicant is able to meet all of the qualifications for a given role. Therefore, if you are drawn to this position and feel your strengths would be an asset to the organization, we highly encourage you to apply.

Educator, Overnights (Part-time)

Department: Education     
Full-time/Part-time: Part-time    
Exempt/Non-Exempt: Non-exempt
Reports to: Director of Education
Staff reporting to this position: N/A
Location:  National Mississippi River Museum & Aquarium

The National Mississippi River Museum & Aquarium is an outgrowth of the Dubuque County Historical Society, which also operates the Mathias Ham Historic Site, is home to the National Rivers Hall of Fame, and supports a national outreach program called RiverWorks Discovery. Its mission is to inspire stewardship by creating educational experiences where history and rivers come alive.

Educators are primarily responsible for the presentation of engaging and inclusive educational programs. On-site and off-site programs highlight connections to the Mississippi River through history, conservation, and STEM topics, utilizing dynamic resources of the NMRMA campus to forge meaningful connections with all audiences. The Educator, Overnights position will be responsible for providing a quality experience for groups spending the night at the Museum during overnight hours. Some number of daytime hours may be available for interested Educators to work during open museum hours as well.

The Dubuque County Historical Society and its properties, the National Mississippi River Museum & Aquarium and Mathias Ham Historic Site, are committed to embracing diversity, practicing equity, and ensuring accessibility and inclusion. We continually strive to achieve a welcoming environment in all our spaces, where our staff and community feel reflected and valued for their unique perspectives and backgrounds. DEAI values guide and impact all the decisions the museum makes, both internal and external.

Primary duties
  • Present and create exceptional and dynamic guest experiences in formal and informal settings
    • Lead education programs, and activities for diverse audiences of all ages
    • Conduct safety checks throughout the night
    • Assist with every aspect of a groups stay, including meals
  • Perform variable daily roles as assigned, including, but not limited to: MakerSpace, Boat Shop, Delta, W.M. Black dredge boat, Wet Lab, camps, overnights, outreach, and tours

 

Additional duties
  • Follow all protocols, procedures, and uphold the Education Department Code of Conduct
  • Remain comfortable, competent, and invested in history, conservation, and STEM topics to ensure redundancy and cross-training are in place
  • Attend mandatory, prescheduled training sessions
  • Maintain written records in accordance with established practice and policy
  • Keep all education areas clean, organized and hazard free, report maintenance needs, and perform minor maintenance tasks
  • Engage in continued learning about machinery, animals, plants, and artifacts in institutional collection
 
Qualifications 
  • Relevant college course work, a Bachelor’s degree, or relevant experience with an emphasis on STEM fields including but not limited to engineering, computer science, graphic design, mathematics, biology, environmental science, ecology, history, anthropology, education, or a related field is encouraged but not required
  • Prior exposure to informal learning processes, preferably in an aquarium, zoo, nature center, historic site, or museum setting is beneficial
  • A personal email account and phone number are required for information exchange
  • Must be comfortable around the water, and indoors and outdoors in any weather
  • Must be able to read, write, and speak the English language
  • Must be able to perform any physical demands of job duties, either with or without reasonable accommodation
  • Final candidates will be subject to a reference and background check

How to apply

To learn more, visit https://www.rivermuseum.org/join-our-team.  Apply by emailing your resume, cover letter, and references to apply@rivermuseum.org or by delivering them in person to 350 E. 3rd St., Dubuque, IA 52001.

Research suggests that women and individuals from underrepresented backgrounds often apply to jobs only if they meet 100% of the qualifications. We recognize that it is highly unlikely that any applicant is able to meet all of the qualifications for a given role. Therefore, if you are drawn to this position and feel your strengths would be an asset to the organization, we highly encourage you to apply.
 

Educator, Seasonal (Part-time)

Department:  Education     
Full-time/Part-time: Seasonal with the possibility of Part Time after the season    
Exempt/Non-Exempt:  Non-exempt
Reports to: Director of Education
Staff reporting to this position:  N/A
Location:  National Mississippi River Museum & Aquarium

The National Mississippi River Museum & Aquarium is an outgrowth of the Dubuque County Historical Society, which also operates the Mathias Ham Historic Site, is home to the National Rivers Hall of Fame, and supports a national outreach program called RiverWorks Discovery. Its mission is to inspire stewardship by creating educational experiences where history and rivers come alive.

Educators are primarily responsible for the presentation of engaging and inclusive educational programs. On-site and off-site programs highlight connections to the Mississippi River through history, conservation, and STEM topics, utilizing dynamic resources of the NMRMA campus to forge meaningful connections with all audiences. Some of these programs involve the use of live ambassador animals, requiring a degree of comfort around animals. In addition to regular interpretation on the floor, staff will assist with tours, youth camps, overnights, special events, birthday parties, school groups, outreach, and other areas. The specific assignments for each Educator on any given day will vary and are scheduled in advance whenever possible.

The Dubuque County Historical Society and its properties, the National Mississippi River Museum & Aquarium and Mathias Ham Historic Site, are committed to embracing diversity, practicing equity, and ensuring accessibility and inclusion. We continually strive to achieve a welcoming environment in all our spaces, where our staff and community feel reflected and valued for their unique perspectives and backgrounds. DEAI values guide and impact all the decisions the museum makes, both internal and external.

Primary duties
  • Present and create exceptional and dynamic guest experiences in formal and informal settings.
    • Develop and implement education programs, events, and activities for diverse audiences of all ages, including classes, camps, overnights, volunteer programs, tours, etc. 
    • Incorporate small and medium sized live animals, biological specimens, and/or historical artifacts and replicas whenever possible.
    • Perform educational programs that include options such as: arts and crafts, live animals, games, activities, artifacts, props, etc.
  • Perform variable daily roles as assigned, including, but not limited to: MakerSpace, Boat Shop, Delta, W.M. Black dredge boat, Wet Lab, camps, overnights, outreach, and tours

Additional duties
  • Follow all protocols, procedures, and uphold the Education Department Code of Conduct
  • Remain comfortable, competent, and invested in history, conservation, and STEM topics to ensure redundancy and cross-training are in place
  • Attend mandatory, prescheduled training sessions
  • Maintain written records in accordance with established practice and policy
  • Keep all education areas clean, organized and hazard free, report maintenance needs, and perform minor maintenance tasks
  • Engage in continued learning about machinery, animals, plants, and artifacts in institutional collection

Qualifications 
  • Relevant college course work, a Bachelor’s degree, or relevant experience with an emphasis on STEM fields including but not limited to engineering, computer science, graphic design, mathematics, biology, environmental science, ecology, history, anthropology, education, or a related field is encouraged but not required
  • Prior exposure to informal learning processes, preferably in an aquarium, zoo, nature center, historic site, or museum setting is beneficial
  • A personal email account and phone number are required for information exchange
  • Must be comfortable around the water, and indoors and outdoors in any weather
  • Must be able to read, write, and speak the English language
  • Must be able to perform any physical demands of job duties, either with or without reasonable accommodation
  • Final candidates will be subject to a reference and background check


How to apply
To learn more, visit https://www.rivermuseum.org/join-our-team.  Apply by emailing your resume, cover letter, and references to apply@rivermuseum.org or by delivering them in person to 350 E. 3rd St., Dubuque, IA 52001.

Research suggests that women and individuals from underrepresented backgrounds often apply to jobs only if they meet 100% of the qualifications. We recognize that it is highly unlikely that any applicant is able to meet all of the qualifications for a given role. Therefore, if you are drawn to this position and feel your strengths would be an asset to the organization, we highly encourage you to apply.
 

Educator, Seasonal Camp Educator (Part-time)

Department: Education     
Full-time/Part-time: Seasonal with the possibility of Part Time after the season    
Exempt/Non-Exempt: Non-exempt
Reports to: Education Program Manager
Staff reporting to this position:  N/A
Location:  National Mississippi River Museum & Aquarium

The National Mississippi River Museum & Aquarium is an outgrowth of the Dubuque County Historical Society, which also operates the Mathias Ham Historic Site, is home to the National Rivers Hall of Fame, and supports a national outreach program called RiverWorks Discovery. Its mission is to inspire stewardship by creating educational experiences where history and rivers come alive.

The Seasonal Camp Educator is responsible for planning and teaching day camps for elementary aged students. Camp educators require a high level of energy and enthusiasm to deliver engaging, interactive experiences including, but not limited to, age-appropriate academic lessons, crafts, and games for a diverse audience.

The Dubuque County Historical Society and its properties, the National Mississippi River Museum & Aquarium and Mathias Ham Historic Site, are committed to embracing diversity, practicing equity, and ensuring accessibility and inclusion. We continually strive to achieve a welcoming environment in all our spaces, where our staff and community feel reflected and valued for their unique perspectives and backgrounds. DEAI values guide and impact all the decisions the museum makes, both internal and external.

Primary duties
  • Lead daily operational aspects of weekly summer camp sessions
    • Includes, but not limited to, collaboratively planning and delivering educational content, engaging campers in hands-on activities, and overseeing classroom management
  • Supervise all children enrolled in seasonal program
    • Summer camp educators implement daily activities and ensure the safety and physical well-being of participants
  • Provide fun and engaging experiences for campers

 

Additional duties
  • Attend mandatory, prescheduled training sessions
  • Maintain written records in accordance with established practice and policy
  • Keep all education areas clean, organized and hazard free, report maintenance needs, and perform minor housekeeping tasks
  • Engage in continued learning about artifacts, animals, and plants in institutional collection
  • Provide an exceptional experience for all guests
  • Provide accurate information at all times

 

Qualifications 
  • Comfortability in communicating to children of all ages and delivering instruction in an informal setting
    • Summer camp instructors work primarily with elementary-aged youth and must be able to deliver developmentally-appropriate curriculum using positive behavior management strategies
  • Prior exposure to informal learning processes, preferably in an aquarium, zoo, nature center, or museum setting is preferred
  • Prior knowledge of history, culture, wildlife, and/or environmental issues of the Tri-State area and the Mississippi River is preferred
  • Demonstrated enthusiasm and a willingness to learn
  • Proficient communication skills
  • Ability to complete tasks with minimal supervision and possession of the flexibility and initiative to problem solve on the go
  • A personal email account and phone number are required for information exchange
  • Must be comfortable around the water, and indoors and outdoors in any weather
  • Must be able to read, write, and speak the English language
  • Must be able to perform any physical demands of job duties, either with or without reasonable accommodation
  • Final candidates will be subject to a reference and background check

How to apply

To learn more, visit https://www.rivermuseum.org/join-our-team.  Apply by emailing your resume, cover letter, and references to apply@rivermuseum.org or by delivering them in person to 350 E. 3rd St., Dubuque, IA 52001.

Research suggests that women and individuals from underrepresented backgrounds often apply to jobs only if they meet 100% of the qualifications. We recognize that it is highly unlikely that any applicant is able to meet all of the qualifications for a given role. Therefore, if you are drawn to this position and feel your strengths would be an asset to the organization, we highly encourage you to apply.
 

General Maintenance of Buildings & Grounds (Full-time)

Department:  Facilities         
Full-time/Part-time: Full-time    
Exempt/Non-Exempt: Non-Exempt
Reports to:  Director of Facilities
Staff reporting to this position:  N/A
Location:  National Mississippi River Museum & Aquarium
Number of Openings:   2
 

The National Mississippi River Museum & Aquarium is an outgrowth of the Dubuque County Historical Society, which also operates the Mathias Ham Historic Site, is home to the National Rivers Hall of Fame, and supports a national outreach program called RiverWorks Discovery. Its mission is to inspire stewardship by creating educational experiences where history and rivers come alive. 


We are hiring two General Maintenance employees to assist with all maintenance needs of the organization. This is a multifaceted role that provides preventative support, inspections, improvements, and repairs. This is a full time, permanent position with rotating weekend availability required. Salary is competitive and commensurate with experience. Benefits include vacation time, sick time, paid holidays, medical, dental, flex plan, and 403b retirement plan.

The Dubuque County Historical Society and its properties, the National Mississippi River Museum & Aquarium and Mathias Ham Historic Site, are committed to embracing diversity, practicing equity, and ensuring accessibility and inclusion. We continually strive to achieve a welcoming environment in all our spaces, where our staff and community feel reflected and valued for their unique perspectives and backgrounds. DEAI values guide and impact all the decisions the museum makes, both internal and external.

Primary duties
  • Perform general building & grounds maintenance of the National Mississippi River Museum & Aquarium and Mathias Ham Historic Site properties, including repairing structural damage, painting, minor plumbing, basic mechanical knowledge, preventive measures, etc. 
  • Perform routine grounds maintenance of the National Mississippi River Museum & Aquarium and Mathias Ham Historic Site properties, including lawn care, snow removal, landscaping, etc. 
  • Conduct regular inspections of buildings, equipment, and systems and identify any issues
  • Identify and repair potential safety hazards in order to avoid damage and injury 
  • Assist with the set up and tear down for exhibits and events 
  • Additional duties as assigned
Additional duties
  • Work with the Facilities team to ensure strict adherence to all relevant state and federal guidelines for safety and productivity, including OSHA and ADA 
  • Work with the Facilities and Manager on Duty team to conduct various safety drills 
  • Upon hiring you will Complete safety, bloodborne pathogens, fire extinguisher, CPR, and any other required trainings

Qualifications 
  • Demonstrated experience as a maintenance technician or related position 
  • Strong understanding of general maintenance processes and methods 
  • Experience in operating a variety of equipment, including lawn mowers, hand tools, power tools, snow blowers, etc. 
  • Working knowledge of common tools, appliances, and devices 
  • Must be able to read, write, and speak the English language.
  • Must be able to perform any physical demands of job duties, either with or without reasonable accommodation.
  • Final candidates will be subject to a reference and background check.
How to apply
 

To learn more, visit www.rivermuseum.com/apply.  Apply by emailing your resume, cover letter, and references to apply@rivermuseum.com or by delivering them in person to 350 E. 3rd St., Dubuque, IA 52001.

Research suggests that women and individuals from underrepresented backgrounds often apply to jobs only if they meet 100% of the qualifications. We recognize that it is highly unlikely that any applicant is able to meet all of the qualifications for a given role. Therefore, if you are drawn to this position and feel your strengths would be an asset to the organization, we highly encourage you to apply.
 

Museum Cafe Associate (Part-time)

Department: Sales & Guest Services
Full-time/Part-time: Part-time
Exempt/Non-Exempt: Non-exempt
Reports to: Café Manager & Assistant Café Manager
Staff reporting to this position: N/A
Location: National Mississippi River Museum & Aquarium
 

The National Mississippi River Museum & Aquarium is an outgrowth of the Dubuque County Historical Society, which also operates the Mathias Ham Historic Site and is home to the National Rivers Hall of Fame.
Join us in a fun, fast-paced environment by enhancing the museum guest experience through providing a meal or a snack. An ideal candidate is someone with exceptional customer service skills, enjoys working on a team, and positively portrays the organization. This position offers a flexible work schedule with weekday and weekend hours available (no evenings after 4 p.m. required).
 

The Dubuque County Historical Society and its properties, the National Mississippi River Museum & Aquarium and Mathias Ham Historic Site, are committed to embracing diversity, practicing equity, and ensuring accessibility and inclusion. We continually strive to achieve a welcoming environment in all our spaces, where our staff and community feel reflected and valued for their unique perspectives and backgrounds. DEAI values guide and impact all the decisions the museum makes, both internal and external.
 

Primary duties
  • Take food orders using an electronic point-of-sale system and be comfortable with cash handling
  • Ensure the cleanliness of the dining area and kitchen
  • Follow all food preparation safety laws and rules
  • Interact with guests in a positive, friendly manner
     
Qualifications
  • Highly qualified candidates are preferred to have previous experience in food service and/or cash handling experience but not required
  • Must be able to read, write, and speak the English language.
  • Must be able to perform any physical demands of job duties, either with or without reasonable accommodation. These demands may include periods of standing, reaching, kneeling, pushing, pulling, carrying, lifting, or moving objects 25 lbs. or less.
  • Final candidates will be subject to a reference and background check.
     
How to apply

To learn more, visit www.rivermuseum.org/apply. Apply by emailing your application or resume, cover letter, and references to apply@rivermuseum.org or by delivering them in person to 350 E. 3rd St., Dubuque, IA.

Research suggests that women and individuals from underrepresented backgrounds often apply to jobs only if they meet 100% of the qualifications. We recognize that it is highly unlikely that any applicant is able to meet all of the qualifications for a given role. Therefore, if you are drawn to this position and feel your strengths would be an asset to the organization, we highly encourage you to apply.


 

Volunteer Positions

The very nature of volunteering means choosing to work without being paid for it. As a result, people choose to spend their time on issues they feel strongly about. If you have a passion for animals, history, education, or conservation, the National Mississippi River Museum & Aquarium, Dubuque County Historical Society, and Mathias Ham Historic Site are for you!

Volunteers receive several benefits including free individual admission. Flexible schedules are available. To apply, complete the volunteer application below. Some positions may require you to upload a cover letter and resume. For more information, contact Missy Wersinger at 563-557-9545 x213 or mwersinger@rivermuseum.org.

volunteer application

Blacksmithing

Blacksmith volunteers work in either the boat shop or the blacksmith shop to help with electrical, woodworking, blacksmithing, building, and repair projects for the Museum & Aquarium. Volunteer blacksmiths also conduct demonstrations for guests during certain special events throughout the year. Those interested in this position do not need to have previous blacksmithing experience, but must be interested in learning skill work to demonstrate for visitors.

Equipment and basic training is provided upon starting in this position.

Conservation

Conservation volunteers work alongside our Curator of Conservation Programs on daily, weekly, and monthly projects in the community, including habitat restoration, campus habitat care, greenhouse tending, mussel survey work, prairie, forest, and woodland restoration days, river cleanups, seed harvesting, and more. Those interested will be scheduled and contacted about opportunities as they arise. 

Curatorial

Volunteers will provide support for the Curatorial Services (historical collections) department at the National Mississippi River Museum & Aquarium/Dubuque County Historical Society.

Duties may include but are not limited to:

  • Assists collections management staff with object handling, documentation, exhibit installation/deinstallation.
  • Verifies, updates, or catalogs information on collection items in the database.
  • Correlates items with the correct paper and database files.  
  • Digitally photographs or scans each item and adds images to the database.
  • Researches items in the collection.
  • Assists with proper storage and housing of collection items.

 

Applicants should possess:

  • Ability to work as part of a team and follow specific directions.
  • Strong computer skills, such as experience with Microsoft Word, Excel, etc.

Development

Volunteers will assist Development staff with matching pre-scanned documents to donation records in our database, Altru. The scanned document would then be attached to the file associated to that record. Training is provided and once understood the volunteer can work independently.

Applicants should possess:

  • A comfortability in working with computers
  • Attention to detail

 

Note: An NDA must be signed by Development volunteers as files and documents may contain sensitive donor information

Greeters

The volunteer greeter is one of the first individuals that the guests of the Museum & Aquarium interact with. Greeters welcome each visitor to our campus, provide them with a map, and direct them to the various features and exhibits of the Museum & Aquarium. This includes explaining the different buildings and areas, highlighting certain animals, and going over the daily activities being offered.

Basic training is provided prior to starting in this position.

Living Collections

Living Collections volunteers will help to provide daily care of various animals at the Museum &  Aquarium. This may include daily feedings and enclosure cleaning, making and documenting observations related to animal health and well-being, maintaining written and electronic records, testing water quality, and following other Living Collections procedures.

A typical Living Collections volunteer will possess a high school diploma, a background or experience relating to animal husbandry, and be able to commit to a minimum of 8 hours a week with the team.

Extensive training is provided upon starting this position.

Receptionist

The volunteer receptionist is stationed in the administration office of the Mississippi River Center. Receptionists answer all incoming calls during normal business hours and direct them accordingly. They will also greet, welcome, and direct all in-person guests who arrive for meetings and other business. Various mailings and other administrative and office-related tasks also fall under this position.

Basic training is provided upon starting this position.

Special Events

Special events volunteers assist with the Museum & Aquarium's events throughout the year, ranging from small to large scale. Typical tasks may include set up and tear down, helping facilitate crafts, games, and experiments, food preparation, ticketing, historical demonstrations, dressing up in character, and more. Those interested will be contacted about opportunities as they arise. 

Stingray Touch Tank

Down in the Delta volunteers work alongside a museum educator to interpret and inform guests who visit the Delta touch tank about the various rays and skates on exhibit. Volunteers are also responsible for helping to maintain the safety of both the animals and guests, such as instructing guests to rinse their hands before touching the animals, explaining the proper technique to touch and feed the animals, and providing basic facts about the rays and skates to enrich guests’ experience.

Basic training is provided prior to starting in this position.


 

Internships

We love helping college students gain real-life experience! If you are interested in any of the posted internships, please complete the internship application below and email along with your resume, cover letter, and any additional requirements. Applications may also be submitted in person at either box office. 

For questions, contact Kristen Leffler at 563-557-9545 x221 or kleffler@rivermuseum.org.

Deadlines for submission are as follows

  • Spring semester application deadline January 1 annually
  • Summer semester application deadline: May 1 annually
  • Fall semester application deadline: August 25 annually 
     

internship application

Banquets Internship

The Banquet intern will assist the Sales & Guest Services Department with the booking, planning, coordination, preparation, and post-event needs of all after-hours banquet operations for events at NMRMA. This may include weddings, receptions, corporate events, and other similar gatherings.

Primary Duties

  • Participate in organizing and executing events
  • Attend client meetings or participate in client phone calls
  • Set tables, chairs, and other equipment to the specification of the client
  • Collaborate with Banquet service and Banquet bartenders as to achieve the overall success of the event
  • Break down and store tables, chairs and other equipment at the conclusion of an event
  • Clean and maintain all event space to the standards of the organization

 

Application
Please send application, resume, and cover letter materials to Kristen Leffler at kleffler@rivermuseum.org. Details and information can be found on www.rivermuseum.org/join-our-team.

Conservation Programs Internship

Are you interested in getting hands-on, outside of the classroom experience in the environmental field and becoming a member of the next generation of conservation heroes?  The Conservation Programs internship allows for the opportunity to understand the role of action-oriented conservation campaigns and participate in networking opportunities with and learn from conservation professionals.

Primary Duties

  • Facilitate in-situ community-based conservation action programming with area conservation partners targeting family audiences. Programming may include but is no limited to:
    • Freshwater Mussel Propagation for Restoration
    • Invasive Species Removal
    • Trash Clean-ups
    • Bottomland Forest Restoration
    • Wildlife Surveys
    • Water Quality Monitoring
  • Assist in the facilitation of Teen Stewardship Team work sessions and in-situ conservation action programming 
  • Explore the elements that go into an aquarium-based conservation organization including:
    • Conservation Education
    • Development and Funding
    • Marketing
    • Graphics
    • Public Relations
  • Enhance teamwork, leadership and communication skills.
  • Work with others towards the goal of saving wildlife and stewarding rivers


Application
Please send application, resume, and cover letter materials to Kristen Leffler at kleffler@rivermuseum.org. Details and information can be found on www.rivermuseum.org/join-our-team.

Development Database Internship

The Development intern will assist the Development department with ongoing fundraising activities that meet our mission. The intern will work collaboratively with staff to update donor and member demographic information, research match gift organizations and opportunities, and work to update our digital donor gift history information as we move closer to our goal of being an even more sustainable/green organization while learning the processes and importance of non-profit development.

This is a distinct opportunity to advance the organization’s capability to fundraise and maintain a properly updated database and increase strong collaborative efforts with local organizations and prospective donors.


Primary Duties

  • Gain and maintain working knowledge of our donor and member database system

  • Maintain a working database of funders and deadlines

  • Assist in prospect research and cultivation of current and new donors, major gifts, and matching gifts

  • Research possible sponsors, which fits the organizations vision, mission and ongoing educational activities

  • Track and report event sponsors in the community

  • Assist in planning Museum & Aquarium upcoming events

Application

Please send application, resume, and cover letter materials to Kristen Leffler at kleffler@rivermuseum.org. Details and information can be found on www.rivermuseum.org/join-our-team.

Exhibits Internship

The Exhibits internship will give a well-rounded experience, and likely encompass the installation of new exhibits, deinstallation of retired exhibits, designing and building interactive pieces to enhance the visitor experience, and cleaning and maintaining museum displays. Interns will work alongside Exhibit staff as they interact with all other departments in the museum organization to create and maintain our campus.


Primary Duties

  • Follow blueprints and other guides to install new traveling exhibits
  • Collaborate with Curatorial and Marketing departments on new exhibit designs
  • Build and paint walls, cases, and new displays
  • Maintenance and cleaning of existing displays
  • Restoration work on existing buildings and boats
  • Production and installation of in-house signage
  • Basic construction such as painting, sawing, measuring, etc.

 

Application

Please send application, resume, and cover letter materials to Kristen Leffler at kleffler@rivermuseum.org. Details and information can be found on www.rivermuseum.org/join-our-team.
 

Living Collections Internship

The Living Collections Internship will allow participants to have a greater knowledge and understanding of the general husbandry needs of freshwater fish, saltwater fish, reptiles, amphibians, birds, invertebrates, and mammals housed in captive environments at the National Mississippi River Museum & Aquarium.  Interns will work with members of the Living Collections Team to complete the daily tasks required to maintain the health and welfare of animals, as well as clean exhibits and back of house areas.

Priority will be given for individuals who are able work four days a week (Sunday to Wednesday or Wednesday to Saturday) 7am to 4pm. The minimum requirements are two full 8 hour days. The internship will run 10-12 weeks.

Primary duties

  • Preparation of food for animal diets and feeding in efficient manner
  • Exhibit servicing including monitoring the health and well-being of animals, testing for appropriate water parameters and performing water changes as needed, ensuring daily and weekly check sheets are current and maintain written records in accordance with established practice and policy
  • Ensure all husbandry areas are kept organized and hazard free
  • Report maintenance needs; perform minor maintenance tasks
  • Clean and maintain the exterior and interior of the enclosures as well as areas around the enclosures (floors, counters under and above enclosures)
  • Work safely with and around potentially hazardous chemicals and dangerous animals

 

Application

Please send application, resume, and cover letter materials to Kristen Leffler at kleffler@rivermuseum.org. Details and information can be found on www.rivermuseum.org/join-our-team.

 

RiverWorks Discovery Internship

The Dubuque County Historical Society (DCHS) is seeking an intern responsible for performing a variety of tasks for its RiverWorks Discovery (RWD program) including marketing and events. RiverWorks Discovery’s (RWD) purpose is to educate communities about commerce, culture, conservation, and careers on the great rivers of America and their watersheds. RiverWorks Discovery is a nationally recognized educational outreach program and an outgrowth of DCHS, which also operates the National Mississippi River Museum & Aquarium (NMRMA), Mathias Ham Historic Site, and is home to the National Rivers Hall of Fame.


Primary Duties

  • Assist in the planning, promotion, and coordination of RWD events across the country, including RSVP management and follow up and other pre- and post-event communication
  • Promote events on our website and through newsletters and mailings
  • Assist in creating social media posts, graphics, and flyers to promote and recap events and other RWD content
  • Help maintain the RWD website, including updating the event calendar, news, sponsor segments, and forms for Who Works the Rivers events
  • Help to create forms to organize school and sponsor signups
  • Plan and schedule social media posts
  • Maintain the database of supporters and industry contacts

 

Application
Please send application, resume, and cover letter materials to Kristen Leffler at kleffler@rivermuseum.org. Details and information can be found on www.rivermuseum.org/join-our-team.

 

Social Media & Communications Internship

The Marketing & Communications team at the organization is responsible for public representation through branding, advertising, media relations, social media, sales, and public events. The Social Media and Communications intern will work closely with the Marketing & Communications Manager, Graphic Design Manager, and other departments to collect, develop, organize, and disseminate engaging content for social media, press releases, e-newsletters, promotional pieces, advertising, and the website.

Primary Duties

  • Collaborate to serve as a primary “voice” of the River Museum’s social media channels, developing strategy, providing creativity, and producing engaging content while managing day-to-day social media responsibilities and amplifying our brand and mission
  • Interact with our social media audience as necessary and assist in responding to inquiries and posts on our platforms
  • Work closely with the Marketing & Communications Manager and others to develop strategy, content, placement, and success of digital media efforts and to keep the website updated and maintained
  • Take quality photographs and videos for use on social media and the organization’s website as well as take photographs, as needed, of events, programs, and activities for use in marketing publications
  • Produce short form video for social media platforms as well as in-depth and longer educational content for grant and programming purposes
  • Maintain the organization’s website, including organizing and updating webpages
  • Assist with content development as needed for website, social media, and digital creative
  • Actively seek ideas and keep apprised of trends and best practices in social media, marketing, communications, design, and the industry
  • Provide recommendations to strengthen and improve marketing and communications efforts

 

Application
Please send application, resume, and cover letter materials to Kristen Leffler at kleffler@rivermuseum.org. Details and information can be found on www.rivermuseum.org/join-our-team.